Need a hand?
Email nidaaprayer@gmail.com and describe what happened. Include your device model, operating-system version and Nidaa version if you can.
Please leave out precise coordinates and personal details unless they are needed to explain the issue.
Prayer times
Check your saved location and your device’s date and time zone. In Nidaa’s Settings, choose the calculation method and Asr school followed locally. You can adjust individual prayer times to match your mosque’s timetable.
Adhan and reminders
Allow notifications for Nidaa in your device settings. Check that the prayer’s sound is not set to Silent: Silent turns off both the adhan and its reminder.
End-of-prayer reminders only appear when they fall after the prayer starts and before its time ends. If an alert is quiet, check your device’s volume and Focus or Do Not Disturb settings.
If your device forwards alerts to a paired watch, check the watch’s notification settings too.
Home Screen and Lock Screen widgets
Open Nidaa after saving your location or changing settings. Then add a Nidaa widget from your device’s widget gallery.
Qibla compass and AR
Keep the phone flat and away from magnetic accessories or large metal objects. If the compass asks for calibration, move the phone in a figure-eight.
AR needs a supported device and camera permission. Point the camera toward a well-lit floor and move slowly while it finds its position. If it stays at “Finding direction…”, return to Compass, then try AR again.
Using Nidaa offline
Prayer times and Qibla direction are calculated on your device after a location is saved. You can enter coordinates manually. Searching for a city or looking up its name uses Apple’s geocoding service and may need an internet connection.
Privacy questions
Read the privacy policy for details about location, camera access and saved settings. You can also contact us at nidaaprayer@gmail.com.